Privacy Policy

GymRx LLC Privacy Notice

Last Updated: January 25, 2025

1. Introduction

GymRx LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our fitness and nutrition coaching programs.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Contact information (name, email address, phone number)
  • Billing and payment information
  • Health and fitness information (goals, medical history, dietary restrictions)
  • Physical measurements and progress photos (with consent)
  • Communication preferences

2.2 Usage Information

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referral sources
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide personalized fitness and nutrition coaching
  • Process payments and manage your account
  • Communicate with you about our services
  • Send you educational content and program updates
  • Improve our services and website functionality
  • Comply with legal obligations
  • Analyze usage patterns to enhance user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal)
  • Email communications (Listmonk, email service providers)
  • Website hosting and analytics
  • Customer support tools

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Enforce our terms of service

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments
  • Employee training on data protection
  • Limited access to personal information on a need-to-know basis

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as maintaining records for tax or legal compliance.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

To exercise these rights, please contact us at support@gymrx.io.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

GymRx LLC

Email: support@gymrx.io

Website: www.gymrx.io